Great set menu, beer and cocktails aplenty and fun staff getting into the Christmas spirit! Downside we had to wait over an hour for food. Looking at the description of the steak it says marble. Located in an old historic train shed, Smith and Western brings the taste of America to the heart of Chichester. We all eventually got our food, however when the bill came, instead of being charged24.95 for 2 course Xmas menu, we were charged 30 a person ! Greedy owners stuffing their pockets at the expense of the time customers have to wait and pressure on their staff. Chichester R FC. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. The manager didnt even come out to apologise. more, Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. Only thing which was good wasour waitress she worked very hard to make sure we were ok. I'm not sure if there's a bar area or if it's a seated resteraunt. Have an allergy? Food excellent with lots of choices, big portions and just a bit different. The staff just stood and started at us whilst we were trying to get together and leave which is just so rude. Absolutely disgraceful. Huge bill, rubbish service, never will I return.. the chicken was nice though, without the glazeMore, No chicken dishes available, so not a great start, my steak fajitas were not nice, rubbery steak, and Got a good seat despite it being really busy. Over priced and sadly the worst Smith & Western Venue ever.More, What a great job Smith and western did making my granddaughters 9th birthday so memorable, we called ahead to book and were offered the 14 offer of balloons, cowgirl hat for the birthday girl, the giant ice cream with fireworks and the staff ringing thetriangle whilst singing happy birthday to her (she got all embarrassed) we had a table of 8 and the staff were amazing, making sure we had everything we needed, the food is amazing, fantastic BBQ ribs and big portions enough to feed hungry cowboys and girls. Are you sure you want to delete this answer? Reordered our refill drinks they never came, reordered again for them to turn up after a long wait, shortly followed by the original order that was given to another table by mistake. We were seated at 6:30pm. Yet expect a tip for an unpleasant experience. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Feedback from one of the guys who has the Famous Chicken Melt said it did not taste like chicken. Even so, drinks and starters were delivered very quickly, and our waitress Francesca was very accommodating and friendly. Hotels near Weald & Downland Living Museum, Hotels near Tangmere Military Aviation Museum, Hotels near (BOH) Bournebouth Intl Airport, Asian Restaurants for Large Groups in Chichester, Indian Restaurants for Families in Chichester, Seafood Restaurants for Lunch in Chichester, Restaurants for Group Dining in Chichester, Restaurants for Special Occasions in Chichester, Restaurants with Outdoor Seating in Chichester. Clearly showing they are not interested in making money and just want people in and out! !More, Booked a table for family of 8 in the Jail part with birthday balloon's. Get your meal started with delicious lager. This paper presents a comprehensive catalogue and review of the Roman glass from the Roma town of Isurium Brigantum (Aldborough, North Yorkshire). We are a family-run restaurant with over 25 years of experience. a hotdog meal for the grandson. Disappointed with food massively. A side of beans was left off one of the kids meals and multiple servers had to be asked to bring it over. View our all-new Breakfast menu, currently only available at our Tunbridge Wells saloon all week & Horsham on weekends only. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. triangle whilst singing happy birthday to her (she got all embarrassed) we had a table of 8 and the staff were amazing, making sure we had everything we needed, the food is amazing, fantastic BBQ ribs and big portions enough to feed hungry cowboys and girls. Unlimited Langley. ONLY AVAILABLE ON WEEKENDS. I am so cross. Would not recommend this place for a family meal at all.More, Waited 20 mins to be served , then 30mins for drinks, waited 20 or more mins to give food order, then nearly an hour for it to arrive. There is a very small bar & when I say small I'm not exaggerating!! The manager didnt even come out to apologise. Fabulous restaurant. I didn't want a starter, but wanted the chicken on Xmas menu (without the southern comfort glaze)was told loudly by the waitress I HAD to have a starter if I wanted that chicken !!! Tripadvisor performs checks on reviews. Great food Unfortunately they did get our order wrong twice however, they rectified it without any fuss or hassle. Give them a call to check? But my partner had a very tasty quesadillas. Hi, is this place suitable to come just for drinks in the evening? Feedback from one of the guys who has the Famous Chicken Melt said it did not taste like chicken. We rank these hotels, restaurants, and attractions by balancing reviews from our members with how close they are to this location. Dine with us every Monday & receive a FREE MARGARITA!! Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information. Good ice cream sundaes, brownies and pudding are the best dishes. Whoever your manager is I think you should seriously think about finding another one. I am so cross. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Sweet corn cold, nachos burnt with little else. No food after 1 hour. It's standing room only!! option upstairs above the bar, (still no balloon's). Managed to leave immediately after thebill at 4.20. We rank these hotels, restaurants, and attractions by balancing reviews from our members with how close they are to this location. We we unable to eat the steak purely because the wasnt any meat!! I do not know for sure but I doubt they would mind that and hopefully can keep it hidden for you until the time you want it brought out? Note: your question will be posted publicly on the Questions & Answers page. So over cooked they nearly broke my teeth. Jane was like this with everyone not just us she is aMore, Decided to eat here before new lockdown starts.Staff as always very friendly and times taking out order justright.We had the veggie burrito and chicken and ribs. Childs birthday ruined. Without giving every timing basically everything took an extremely long time, far longer than anyone would reasonably expect (we had a chef and waitress in our party too) . Sweet corn cold, nachos burnt with little else. Get quick answers from Smith & Western staff and past visitors. We were supposed to give up the table at 8:30pm. Would not return WORST DINING EXPERIENCE EVER.More. Don't miss the opportunity to try great milkshakes, coffee or juice. Parking is free, but check with staff that you choose the correct parking spaces, some belong to the railway! DO NOT EVER GO TO THIS PLACE. Nearly 19 for a piece of salmon, delicious but expensive. The restaurant offers private party area and al fresco dining. A side of beans was left off one of the kids meals and multiple servers had to be asked to bring it over. WORST DINING EXPERIENCE EVER. Chichester Racquets Fitness. Tripadvisor performs checks on reviews. There is a very small bar & when I say small I'm not exaggerating!! Could do with extra lighting on outside porch. Always excellent without fail. We couldnt wait any longer and left. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. bill at 4.20. diarrhoea. Do not go here you will be disappointed. The staff just stood and started at us whilst we were trying to get together and leave which is just so rude. Phoned the restaurant as it was a last minute decision to get food. Then the staff has the AUDACITY to tell us we owe them the service charge!! Could do with extra lighting on outside porch. Smith & Western, Chichester: See 676 unbiased reviews of Smith & Western, rated 3.5 of 5 on Tripadvisor and ranked #83 of 235 restaurants in Chichester. Come to this spot for delicious lager. She was such a delight and she was rushed off her feet all night she definitely is a serverMore, The restaurant has great cowboy theming and the menu promised more of the same. It was as written 'smothered in BBQ sauce and Monterey cheese' but compared to theMore. Does Smith & Western -Chichester take reservations? Should have gone to the Harvester!! Terrible experience - ruined my daughters birthday. Should have gone to the Harvester!! Sorry Smith and Western food expensive and mediocre, service poor. Review collected in partnership with this restaurant. Feedback from one of the guys who has the Famous Chicken Melt said it did not taste like chicken. Can a gluten free person get a good meal at this restaurant? When asked by the waiter if all okay, my husband told the guy about the steak. What we got was full gristle.!!! Steer clear of the Ribeye!! So dark hard to access wheelchair ramp A side of beans was left off one of the kids meals and multiple servers had to be asked to bring it over. We all eventually got our food, however when the bill came, instead of being charged24.95 for 2 course Xmas menu, we were charged 30 a person ! We received a warm welcome and were shown to our table. We were seated at 6:30pm. Do not go here you will be disappointed.More, Initially the atmosphere was good and promising however though the meal it started going down hill. Looking at the description of the steak it says marble. Unfortunately despite high hopes the food seemed nothing more than deep fried frozen 'american' food from the local supermarket. You'll be seeing DOUBLE cocktails with our spectacular 2 for 1 offers! The manager didnt even come out to apologise. We had our grandson with us , so a themed restaurant was ideal!! Tripadvisor performs checks on reviews. Clearly showing they are not interested in making money and just want people in and out! Squash 2000. Good food. Any advice? Not really!! The Ribs & Wings combo was probably the best option. The staff were nice and food was okay, nothing special, really cold in there. Huge bill, rubbish service, never will I return.. the chicken was nice though, without the glazeMore, No chicken dishes available, so not a great start, my steak fajitas were not nice, rubbery steak, and Though I was well looked after inside.More, A group of us went here for lunch on a Saturday. Here you may have good milkshakes, tea or lemonade. Not really!! Would not bother again.More, Didnt read reviews until this evening. Greedy owners stuffing their pockets at the expense of the time customers have to wait and pressure on their staff. It was my daughters birthday and shes now spent her whole birthday afternoon in a freezing restaurant upset because she was so hungry, cold and bored. We recognise that a good Head Chef is an integral part of running a successful kitchen. We were able to move to the jail house but it was extremely hot. We had not booked, but got a table with no problem. Feedback from one of the guys who has the Famous Chicken Melt said it did not taste like chicken. Mains were simply lukewarm. His reply astounded us as it clearly is the norm or he had lots of complaints. What we got was full gristle.!!! Delivery of starters was by a shouting members of staff shouting potato skins, the fact there was 3 orders of different types escaped the server. Few kids, one autistic child and elderly grandparents, one with dementia. I had a bowl of gristle & whatever it was left on my plate so it was clearly not a joke. Join the Sales team and you'll build the relationships that help grow our business in existing markets and beyond. Obviously there arent enough staff for the covers they book and so theyre there doing their best without enough support. Any advice? Food is bland and dry. I am so cross. was told loudly by the waitress I HAD to have a starter if I wanted that chicken !!! Thanks, Emma. Privacy Policy Cookie Policy Disclaimer Contact Us Allergens Book Booking Policy Careers, Mondays at Smith & Western are the best in town! The restaurant was virtually empty and the music, although loud, was actually very pleasing. ItMore, Stopped here for Early Dinner, After 2 hours still nothing !! Great atmosphere We rank these hotels, restaurants, and attractions by balancing reviews from our members with how close they are to this location. Parking is free, but check with staff that you choose the correct parking spaces, some belong to the railway! Thank you Smith & Western for ruining our daughters 21st birthday. The chips where under the steak so had gone soggy and mostMore, A lovely Monday meal out for half term with the family, but beware if you are heading out for a tummy filler don't choose the chicken option from the menu! Give them a call to check? It came with onion rings.. more like onion hula hoops !! Would not return Yet expect a tip for an unpleasant experience. Being told multiple times you have to pay now because we need the table even though there were other tables that could have been moved to accommodate other parties. Can a gluten free person get a good meal at this restaurant? #Family is No1 my everything my world | Learn more about Timothy Smith's work . That is plenty of time. Should have gone to the Harvester!! I had a bowl of gristle & whatever it was left on my plate so it was clearly not a joke. 1 and and half hoursstill nothing. Thanks, Emma. Give them a call to check? That was it!! Ordered the Ocean Steak, which came with chips and prawns. When asked by the waiter if all okay, my husband told the guy about the steak. Good for Families, friends, couples. Most guests recommend trying tasty ice cream sundaes, brownies and pudding. I do not know for sure but I doubt they would mind that and hopefully can keep it hidden for you until the time you want it brought out? restaurant wasnt that busy but have noticed this on previous visits. Over priced and sadly the worst Smith & Western Venue ever. Smith & Western, Chichester: See 670 unbiased reviews of Smith & Western, rated 3.5 of 5 on Tripadvisor and ranked #79 of 235 restaurants in Chichester. Managed to leave immediately after thebill at 4.20. After 2 hours still nothing !! Staff good at abiding by Covid guidelines but the kitchen hugely let them down. Mains were simply lukewarm. She made us laugh and made a real fuss out of the birthday boy. The nearest stations to Smith & Western are: Chichester is 106 meters away, 2 min walk. Smith & Western, your go-to feel good restaurant. I do not know for sure but I doubt they would mind that and hopefully can keep it hidden for you until the time you want it brought out? The Ribs & Wings combo was probably the best option. SMITH & WESTERN, Chichester - Station App - Restaurant Reviews, Photos & Phone Number - Tripadvisor Smith & Western, Chichester: See 681 unbiased reviews of Smith & Western, rated 3.5 of 5 on Tripadvisor and ranked #84 of 236 restaurants in Chichester. Smith and Western Station Approach, Chichester, PO198DN, United Kingdom: Assistant Manager. You can order tasty onion strings, nacho chips and rib steaks. Looking at the description of the steak it says marble. Sweet corn cold, nachos burnt with little else. Looking at the description of the steak it says marble. Whilst we were aware that we were given a time limit, it is absolutely ridiculous for a restaurant to give a 2 hour slot for a table of 13! Without giving every timing basically everything took an extremely long time, far longer than anyone would reasonably expect (we had a chef and waitress in our party too) . Give them a call to check? That is plenty of time. Not a cheap menu at all. Any advice? Should have gone to the Harvester!! This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Awful service. Would not recommend this place for a family meal at all. Are you sure you want to delete this question? Complete fail. His reply astounded us as it clearly is the norm or he had lots of complaints. still nothing. BOOK NOW SUNDOWN HAPPY HOUR You'll be seeing DOUBLE cocktails with our spectacular 2 for 1 offers! Don't see the point of that. I have been a few times before and to be honest each time gets a little more disapointing. If you do have the birthday package, think carefully before ordering and extra desserts , we were so full, even with seven of us attempting to polish the giant dessert off, we failed, I plan to go back again in loose trousers to try again! Ordered main course what took forever to come VERY, VERY SLOW, we were just about going to leave. 1 and and half hoursstill nothing. I'm not sure if there's a bar area or if it's a seated resteraunt. They do a birthday dessert with sparklers in it and a number of the servers bring it out together making a lot of noise (banging gongs, cheering etc) and then getting everyone to sing happy birthday; it's kinda fun and depending on the age of the birthday person, can be a wow or a tad embarrassing too but in a fun way for others in the party. We left hungry. restaurant wasnt that busy but have noticed this on previous visits. We all eventually got our food, however when the bill came, instead of being charged24.95 for 2 course Xmas menu, we were charged 30 a person ! just onions and peppers. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Good and bad. From flavourful salads to savoury signature dishes there's something for everyone. Steaks were amazingly well cooked and all the food enjoyed. Dine with us every Monday & receive a, Come on down and try our amazing new lunch menu for something a little lighter. So over cooked they nearly broke my teeth. One of the servers spilled a cocktail over my coat whilst placing it on the table without an apology! Thanks, Emma. DO NOT EVER GO TO THIS PLACE. Salary: 28000 - 32000 / Year Plus Tips . Get quick answers from Smith & Western staff and past visitors. Then to top off the unpleasant service we were asked to leave our table. Hi we are coming tomorrow for my daughter in laws birthday are you allowed to bring your own birthday cake? Unfortunately they did get our order wrong twice however, they rectified it without any fuss or hassle. Would love to visit more often but would need to rob a bank as very costly. Firstly originally Would definitely come back soon. Hotels near Weald & Downland Living Museum, Hotels near Tangmere Military Aviation Museum, Hotels near (BOH) Bournebouth Intl Airport, Asian Restaurants for Large Groups in Chichester, Indian Restaurants for Families in Chichester, Seafood Restaurants for Lunch in Chichester, Restaurants for Group Dining in Chichester, Restaurants for Special Occasions in Chichester, Restaurants with Outdoor Seating in Chichester. Fabulous friendly service. The staff were nice and food was okay, nothing special, really cold in there. Service was pretty good, the staff were polite. What a brilliant night, incredible food and impeccable service. The atmosphere is nice though dark when trying to read menus and not much room between tables and the staff welcomingMore, We were greeted by Katie who soon had us sat down at a table and took our drinks order.
